Data Privacy Policy

1. Introduction

At Dominguez Dental Aesthetics, your privacy is a top priority. We are committed to safeguarding all personal and medical information collected through our web system, patient portals, appointment booking tools, and other digital services. This policy explains the types of information we collect, how this information is securely stored, and how it is used to provide high-quality healthcare. By accessing or using our platforms, you acknowledge and agree to the terms outlined in this data privacy policy.

2. Information We Collect

We collect contact information such as name, email, and phone number, as well as health-related data including medical history, diagnoses, and treatment plans. Additionally, we gather usage data from our web system and patient portal, such as appointment bookings, interaction logs, and device information, to ensure a personalized and efficient healthcare experience.

• Personal Identifiers: Full name, date of birth, gender, and government-issued IDs (when required).
• Contact Information: Email address, mobile/landline number, and physical address.
• Health & Medical Data: Current health conditions, past medical records, dental histories, prescription logs, and treatment feedback.
• Financial Data: Billing information and insurance details for processing payments securely.

3. How We Use Your Information

The data we collect is utilized strictly to deliver, improve, and personalize our healthcare services. This includes facilitating smooth online appointment scheduling, managing patient queues in real-time, and updating medical records accurately for your consultations.

We also use this information to send you critical updates, such as appointment reminders, prescription alerts, and changes to clinic policies. Furthermore, anonymized usage data helps us optimize the performance and security of our SaaS platform.

4. Data Retention

We retain your personal and medical information only for as long as necessary to fulfill the purposes for which it was collected, and in compliance with local healthcare and data retention laws.

5. How We Protect Your Data

We employ state-of-the-art security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes bank-grade encryption protocols for data transmission (SSL/TLS), secure cloud storage solutions with access controls, and regular system vulnerability assessments.

6. Your Rights

Under the Data Privacy Act, you are entitled to certain rights regarding your personal information. You have the right to request access to the medical and personal data we hold about you. You may also request corrections to inaccurate or incomplete data. In certain circumstances, you have the right to request the deletion of your data or restrict its processing.

7. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When significant updates are made, we will notify you via email or a prominent notice on our web portal. We encourage you to periodically review this page for the latest information on our privacy practices.